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Contents
Eurostar Routes
Core Routes:
London to Paris
London to Lille & Brussels
London to Rotterdam & Amsterdam
Other Routes:
Eurostar Ski Train to the French Alps
Direct Eurostar to Lyon, Avignon, Marseille
London to Disneyland Paris
Ebbsfleet & Ashford
Types of classes
Standard Class: Comfortable and Affordable
Standard Premier: Extra Space and Service
Business Premier: Ultimate Comfort and Flexibility
- Standard Class offers a comfortable, air-conditioned, and carpeted experience.
- Unidirectional setups and around tables of four, perfect for families or groups.
- Power sockets and reading lights at every seat.
- Fixed or drop-down tables are available with free Wi-Fi throughout the journey.
- Access to café-bars; personal food and drinks are allowed.
- Slightly reclined seats on newer and refurbished models (e320 and e300).
- First-class atmosphere for leisure and budget-conscious business travelers.
- Wider seats with more legroom and elbow space; arranged in a 2+1 configuration.
- Complimentary cold light meal with drink options (alcoholic and non-alcoholic).
- Power sockets and USB ports are available at every seat with Free Wi-Fi.
- Quieter and more relaxed, it is ideal for travelers seeking luxury without the Business Premier price.
- Slightly reclined seats with options for solo or face-to-face seating.
- Highest class on Eurostar, tailored for business travelers.
- Fully flexible and refundable tickets.
- Spacious seating similar to Standard Premier, designed for maximum comfort.
- Access to exclusive business lounges for a premium experience.
- Faster check-in process for added convenience.
- Hot meal served at your seat, accompanied by champagne, wine, or other beverages.
- Amenities like power outlets, USB ports, free Wi-Fi, and a personal reading light.
- Ideal for those seeking the ultimate Eurostar experience, ensuring comfort and convenience throughout the journey.
With Eurail Pass
You can purchase a Eurail Pass by choosing between mobile or paper passes, which can be activated online or at any train station.
- Easier planning: With a Eurail Pass, you can book your Eurostar seat in advance at a discounted fare, ensuring you have your seat reserved for this high-demand route..
- Added perks: You can enjoy discounts on accommodation, museums, and attractions across Europe with your Eurail Pass.
- Cost savings: This flexible offer includes discounted reservations on Eurostar.
- Class options: Available in both First and Second Class.
- Activation: Activate your pass within 11 months of purchase through the Eurail app or at a train station.
With Interrail Pass
European residents can purchase the Interrail Pass from the official Interrail website for a convenient journey.
- Eligibility: Interrail Passes are only for European citizens or residents.
- Travel flexibility: Choose between flexible travel days or continuous travel periods.
- Class options: Available in both First and Second Class.
- Activation: Activate the pass through the Interrail app or at a local train station within 11 months of purchase.
- Simplified journey: Travel when you want without the hassle of purchasing individual tickets for every trip.
- Cost-effective: Interrail Pass gives you unlimited access to various rail networks, including discounted seat reservations for Eurostar.
Are Eurostar tickets refundable or changeable?
Standard and Standard Premier tickets
You can exchange the departure date and/or time of your ticket with no fee up until one hour before your original departure time. You can’t change your destination.
Tickets are refundable seven days or more before the date of departure for a fee. can be changed without a fee if modified at least 7 days before departure. Changes made within 7 days incur a fee (£30 in Standard or £40 in Standard Premier) plus any fare difference.
Business Premier tickets
Offer full flexibility, including refunds until 1 hour after the departure time. Tickets are non-refundable more than 1 hour after departure time.
You can exchange the departure date and/or time of your ticket with no fee up until 1 hour after your planned departure time. You can’t change your ticket after this cut off point and you can’t change your destination station at any time.
If the cost of your new ticket is more than the cost of your original ticket, you will be required to pay the difference. However please note that if the cost of your new ticket is less than the cost of your original ticket, you will not receive a refund of the difference.
Plan Your Eurostar Train Journey
Eurostar Train Types
Train Types Identification
Perks of traveling on Eurostar
Accessibility on Eurostar
e320 Trains: Modern and Fast
- Form the majority of Eurostar's fleet with 17 trains in total
- Run at a maximum of 300 km/h on the London-Paris route.
- Sleek, contemporary design with spacious comfortable interiors
- Accommodates up to 900 passengers
- Runs at speeds up to 300 km/h (186 mph)
- Free Wi-Fi, power outlets at every seat, and a dedicated family area.
- Accessible facilities, including spaces for wheelchair users and accessible restrooms.
e300 Trains: Refurbished Originals
- Classic design, focusing on a relaxed travel experience.
- Seats around 750 passengers, ideal for both leisure and business travelers.
- Travels at a similar speed of up to 300 km/h
- Onboard catering services, free Wi-Fi, and power outlets are available in most seating areas.
- Designated wheelchair spaces and accessible facilities for passengers with reduced mobility.
To identify your Eurostar train type, you can follow these steps:
- Booking confirmation: Check your booking confirmation email or ticket. It typically specifies the train type (E320 or E300) along with the train number.
- Eurostar website/App: Visit the Eurostar website or use their mobile app. Enter your travel details, and the train type will be displayed alongside the schedule and other information.
- Station information: At the train station, look for departure boards that often indicate the train type next to the train number and destination.
- Ask staff: If you're still unsure, Eurostar staff at the station can help you identify your train type.
- Speed and convenience: Eurostar connects major cities like London, Paris, Brussels, and Amsterdam in just a few hours, saving you time compared to flying.
- Comfortable seating: All classes, including Standard, Standard Premier, and Business Premier, offer spacious, comfortable seats with ample legroom, ensuring a relaxed journey.
- Free wi-fi: Stay connected throughout your journey with free Wi-Fi access available in all travel classes.
- Onboard dining: Enjoy a selection of snacks, meals, and drinks, with complimentary meals and drinks served in Standard Premier and Business Premier classes.
- Eco-friendly travel: Eurostar is a sustainable choice, emitting up to 90% less carbon than an equivalent flight, contributing to greener travel.
- Fast city-center connections: Unlike airports, Eurostar stations are centrally located, allowing you to arrive in the heart of cities, eliminating long transfers.
- Seamless border control: Pass through security and border checks efficiently at Eurostar’s dedicated terminal areas, reducing wait times and making your travel smoother.
- Wheelchair access: All Eurostar trains are equipped with dedicated spaces for wheelchair users. Accessible toilets are also available onboard.
- Booking assistance: All you need to do is to notify Eurostar at least 48 hours before travel in case you require assistance. You can do this by calling their customer service or using the online booking system. The team is ready to help with everything from boarding to navigating the station.
- Travel companions: If you need a travel companion, you need not fret as they can travel free of charge. Just make sure to inform Eurostar when you book your ticket.
- Additional support: Upon arrival at the station, specially trained staff will be on hand to assist you, ensuring a smooth boarding process. Just head to the assistance area, and they’ll take care of the rest.
Frequently asked questions about Eurostar Train tickets
What cities does Eurostar connect to?
Eurostar connects London with Paris, Lille, and Brussels. Additionally, it offers routes to Rotterdam, Amsterdam, Lyon, Avignon, Marseille, Disneyland Paris, and the French Alps.
Is there any weight limit on luggage in Eurostar?
There’s no weight limit on your luggage, meaning you can bring every little essential with you. All we ask is that you’re able to transport your bags safely on and off the train and that they’re stored out of harm’s way in our dedicated areas. And don’t forget to label your luggage clearly, too.
When is the best time to book Eurostar tickets for the best deals?
It’s best to book tickets early and avoid peak travel times, especially Friday or Sunday afternoons. Tickets can be as low as £52 if booked months in advance but may cost up to £200 if bought on the day of travel. However, if you're checking availability far in advance, especially more than 3 months ahead, bear in mind that some trains may not yet appear due to factors like track maintenance.
Can I travel with children on Eurostar, and what are the ticket policies?
Under 4: Travel for free without a ticket but must have a passport. Aged 4 to 11: Require a child fare ticket. Aged 12+: Charged at the adult rate. Children under 12 must travel with an adult, while unaccompanied minors (12-16) need a signed consent form.
Can I use an Interrail or Eurail pass on Eurostar?
Yes, Interrail and Eurail passes are accepted on Eurostar, but a passholder fare must be paid. Check the respective pass websites for more information on pricing and booking.
How can I change my seat after booking a Eurostar ticket?
You can manage your booking, including seat changes, by visiting the Eurostar website, clicking on "Manage Booking," and entering your booking reference and surname.
Are pets allowed on Eurostar trains?
Pets are not allowed on trains to and from London, between Brussels and Lille, or on our Eurostar Sun and Snow routes. You are free to travel with your pets on all other routes between Belgium, France, Germany, and the Netherlands. However, it's important to thoroughly check some rules to follow that Eurostar has for pet parents, which you can find on their official website.